Suggest channel based on previous tasks
complete
Alex Cunningham
complete
Channel recommendations are now generally available to all users via Settings > AI. Here's more information: https://help.sunsama.com/docs/user-settings#ai
Ben Bahrman
I've been trying out the beta, it works some of the time, it seems to slowly be getting better though. A personal use case but it might apply others and would provide some further data points: I import from Jira and from Gmail into Sunsama through the integrations, my emails have labels and my Jira tickets are in projects that correspond with Sunsama channels. As data points to pull, it seems like it would be helpful to look at the label(s) in Gmail and the project (first part of ticket number) in Jira to identify patterns of assignment.
Zane Mccaig
in progress
This is now available in beta. Please look for the "AI Customizations" section in your settings page to enable it.
Zane Mccaig
Merged in a post:
NLP for Channels in Task Title
Dave Bush
Have channels change based on the title of the task, i.e. XYZ Company - Payroll sets the Channel to my Payroll Channel automatically